Bill Stolte

Review of Renaissance Houston Hotel

Worst hotel I have stayed in since I joined the IH...

Worst hotel I have stayed in since I joined the IHG rewards program 8 years ago. It smelled, was dirty, the place needs a remodel in a bad way and my friend who was also there did not have heat. I'm shocked this place hasn't been shredded by all guests at this point. I'll be writing IHG soon about this. I slept in hotels over 125 times last year, from a few hotel groups, and nothing was even close to this. Horrendous!

The staff however was friendly at check-in as well as in the restaurant and bar. This review is purely based on the facilities as a whole.