An incompetent member relations service, a Help & ...

An incompetent member relations service, a Help & Contact section impossible to contact. A big scam!
3 months that I wait to be called back for uncollected reimbursements of more than 300 . After 15 calls to the member relations service, 15 different "advisers", ensuring that I did what was necessary and that the accounting department would call me back as soon as possible.
THIEVES.
It's a shame.