Ordered delivery online at this location. 1 hour a...

Ordered delivery online at this location. 1 hour and 45 mins later still no food. We called them and they said they had no delivery drivers and weren't delivering today. We explained we had people over and had been waiting almost 2 hours for food, our card was already charged and we were never called or informed that there was no delivery. The lady on the phone just said "no deliveries today" without actually explaining anything and then we said we wanted a refund she hung up on us. Called customer service line who refunded us but now we have to wait up to 5 days to have the money back on the card... horrible customer service. We ended up driving to Mary Brown's instead- much better experience there!