If I could give CHPW less than one star I would. I...

If I could give CHPW less than one star I would. I'm located in the Yakima area. I just signed up for a CHP of Washington Medicare Advantage Plan. To get me signed up with the plan they were very, very customer oriented and very eager to get my premium but when I attempted to find a provider who will take new patients it was a different story. Their literature said to start at their website to find a doctor so I did. I called one who said "Oh she doesn't work here. She works at another clinic and isn't accepting new patients. So I started calling all of the eight clinics listed on their website. Unfortunately the information on their website does not match reality so I got frustrated and called their central CHPW 1-800 customer service line and they told me "they can't help it if the clinics don't update their information with us" and wished me a good day. So I went back to calling the clinics and begging. One customer service person actually sighed when I asked a question. I finally got an appointment in a town 40 miles from Yakima. With the exception of one clinic all of the customer service people in the clinics were unwelcoming and unwilling to answer questions. I'm going to try a plan other than CHPW.