Rex Johnson

Review of Hagerstown Ford

I used the VIP link to send my info to Hagerstown ...

I used the VIP link to send my info to Hagerstown Ford. I was contacted by a sales agent within an hour after getting the automated email. Hannah contacted me and we proceeded with some Q&A and then on to an appraisal of my trade via pictures and necessary documents. We came to a deal on numbers and I traveled almost 3 hours to see the truck I was buying in person. When I arrived the truck was out front ready for me to test drive. Once I was sure I wanted the truck we moved inside to do paperwork. All paperwork was in order and was exactly what was discussed in text and phone calls the day prior. There were no last minute surprises or negotiations on price or trade value. It was the smoothest transaction I ever completed buying a truck. I was there about 1 hour. I was offered to have the truck delivered to me even though I was 3 hours away. I wasn't certain what to expect so I chose to make the drive. Knowing what I know now I would trust them making a deal and taking delivery without seeing a vehicle in person. I highly recommend this dealership and Hannah as a point of contact. I will definitely use them for future purchases.