Not too impressed. We made an appointment for an o...

Not too impressed. We made an appointment for an oil change and were presented with a proposal for a "minimum requirement" of $650 worth of service. Poor marketing technique, people. In addition, we asked for two modifications to the on-board computer (that the manual says are available at the dealership). While we were prepared to pay for these modifications, we were told that they didn't really want to do them because we were out of the warranty period (we're at 96,000 miles). They did one and failed to do the other. The one not done was that the doubleclick required to unlock the passenger door can be changed to a single click.