What a bad service and what a horrible company to ...

What a bad service and what a horrible company to deal with. Calling is very discouraged as the phone number is so hidden. An unexpected shipment is attempted without notice to be delivered to me. Unfortunately I missed the delivery person. I do find a note in the mail. The takeaway counter that is mentioned is closed. The delivery person I approached at my door a few days later knew nothing about it and had no idea where my package was going. I called customer service (first you can find all the wrong phone numbers on Google, but after a long search I found the right number anyway) but ended up in a queue. After waiting for almost 20 minutes I hung up. I don't know about anything, I don't expect anything, but I can't do anything with it. In fact ... I no longer care about the flute.