S Dahri

Review of bhandal dental surgery

Incompetence at its best!

Incompetence at its best!

Booked in for a routine check up 27/03/2018 which was handy as I had a bit of a sensitive tooth, had an X-ray and told by the dentist that everything was OK, it just needed a good clean and will settle down after a few days. The following day I woke up to the worst tooth ache that I had ever experienced! I called the dentist on the 28/03/2018 and the dentist told me to not worry as because he gave it a good clean, it would take time to settle! I did explain that Bank Holiday was coming up and I did not want this pain over it, he was adamant that he didn t need to see me again and it would settle!
Good Friday comes and the pain was even worse, I couldn t eatI I called the dentist, and they offered a emergency appointment for the Saturday but told that they don t do any operations on the weekends anway!! Saturday, seen by another dentist, told that I have an infection, given antibiotics and pain relief and told to see the original dentist to have the tooth taken out on Wednesday 4th April 2018. When I go to Boots to get the pain relief I was told that a dentist was not allowed to prescribe the pain relief prescribed. I then have to return to the dentist to get another prescription! I have been in pain all the Bank Holiday and eating food has been extremely difficult! Complaint logged and I am waiting a call back for an explanation to this organised incompetence!