This guy Sam came with the intention to make me ha...

This guy Sam came with the intention to make me have to get a new Air Conditioning Unit regardless of my old unit condition. He gave me the impression early on & kept elaborating on the fact that my AC Unit It was too old even before he got on my roof to look at it where it was placed on a slab of concrete. Point blank, he didn't try to replace anything or add any Freon & kept saying he couldn't get a signal from his testing. I told him exactly where it was located, but He started going jacking around with things he had no business touching & didn't respond when I was calling his name asking his whereabouts up there. To add insult to my intelligence he looked all around my place & asked how long Have I been living there? Then once outside, he started asking me about my Jeep payments & BMW & telling me what I can afford? I will keep it professional on this write-up, but it was all about the 8- 15k company AC Unit he was trying to get me to purchase & undermine my thinking. I am 54 years old & I worked hard all my life. I don't need some technician coming out to evaluate my living conditions. All I wanted was good Honest service whether my cooling system could be fixed or not. It would save me time which is money, from calling another company for a second opinion which I'm doing. If this system has to be replaced, I'll look at my buying options & do it with a more professional company who has the customer best interest like it was his their family member.

Service: HVAC maintenance