Larz Beresford

Review of Lauderdale Infiniti

I am on my second Infiniti vehicle and both have b...

I am on my second Infiniti vehicle and both have been serviced solely by you - even oil / filter changes. Tom, Geoffrey and Brian were excellent, professional, and went out of their way for me. They explain in detail what the car needs and give accurate estimates before anything is done to my car. No surprises, ever! When I arrive for my appointment, there is never a wait, a loaner car is waiting for me, and everything goes smoothly and quickly.
The entire staff is heads above any other. If I wander about the showroom, even the receptionist takes the time to smile and greet me and the sales people are total professionals. Even after I tell them I am just waiting on service, they ask about my car, take a few moments to talk, and I walk out knowing these people are NOT the typical sales staff we all fear,. They are exactly who we want if we ever need a new / used car.
I can't speak about management or customer complaint dept because in all the years I have been a customer, I have never needed to speak with them. And that says ALOT about this dealership. I have sent at least 5 friends to you over the years and 3 of them left with a new Infiniti. We all agree. Lauderdale Infiniti is absolutely excellent in every way.
Lawrence Sullivan