MARIANNA USMANOVA

Review of Town & Country Movers

I just recently use this company for my move base ...

I just recently use this company for my move base on great reviews and recommendations I chose to go with them.
Prior of my move I receive a call from manager telling me that they need to fit another person in my schedule. I told them I don t mind if my move will not be rushed and done property.
Movers arrived on time . I ask for extra protection for my furniture to make sure nothing will get damaged. Movers was working very slowly . I was packing my clothes in boxes that they provided. Within 15 min of arrival I received the call that elevators was schedule at 9 am in the building I was moving. I had to explain them that this is mistake and they just arrived and we can t be there at the same time to unload.
I was moving from 1 bedroom to 1 bedroom that supposed to take 4 hours.
Movers told me that they will get lunch on the way on my time . They were doing everything very slow trying to charge me more hours.
In the end I was charged for 8 hours of work including they lunch . And most of my furniture got damaged . I try to reach out to management to discuss the charges that I don t agree with . For more than 3 weeks nobody respond to me .
I don t recommend anyone to use that company. .