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Danielle Pavletich

4 years ago

I received a $700 gift card for the resort and had...

I received a $700 gift card for the resort and had nothing but issues trying to use it. Our trip here fell short of our expectations of a resort that charges $299 a night. Our room was semi clean and the bathroom needed some serious work. The last straw was our experience at the Putnam restaurant. We watched the chef with his apron and toque leave the bathroom and proceed to call someone on his cellphone while making me wait for the omelet. When we spoke to the management and the front desk the said they were sorry but offered no other compensation for the disgusting breakfast. We will not be returning and I'm seeking out the general manager to discuss the many issues that need to be addressed in this resort.

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