Yahya Zakaria

Review of Kendall Toyota, Lexus of Kenda...

I was considering buying the GX...worst potential ...

I was considering buying the GX...worst potential buyer experience ever.
The sales guy is one of the most unprofessional and passive aggressive I've ever encountered. They have the cars parked in the roof under the scorching sun. Once there, the guy basically pointed us to the car and was checking his phone all the time in his corner, he was not engaging the customer or providing basic assistance nor answering questions. He basically was acting almost annoyed by our presence...unbelievable. He even advised me to look at American cars because they are more spacious...:) This guy must be paid a flat salary by the hour.
Thank God they showed their true colors....less than one star if I could...
Lexus ! I'm taking my money gladly to competitors, you are not making us a favor by selling us your crappy, overrated and ugly cars.