Steve Krahn

Review of BrickHouse Security

This company is a fraud. They bought another compa...

This company is a fraud. They bought another company, removed live updates from the GPS, continued to charge customers even thought their devices did not work. When you try and cancel, they say "we don't show history of you trying to cancel so we cannot credit you back", How convenient! I never authorized Brickhouse to charge me in the first place. The company then outsources its billing issues to the Philippines where they cannot make a decision to handle billing issues, really? This company and service is a fraud! They could not build their own product, instead bought another company that had a working product, killed the features you paid for, then continues to bill you without communication. Unreal!