Mellissa Wood Review of Prestman Auto
We bought our car here and brought it back 2 years...
We bought our car here and brought it back 2 years later when it was shaking at high speeds. Their service was friendly and they helped to troubleshoot the problem.
UPDATE: If I could give them 0 stars I would. They gave us the run around for 2 weeks when we needed repairs that were covered by the warranty we purchased through them (we were required to get repairs completed by their service department as part of the warranty). Finally after daily calls, multiple times a day, to more than 5 different people to get a resolution, or an appointment, or some response, they sent us to another shop they chose to complete the work. That shop had our car for 2 weeks, when the repair was supposed to take two days, and did over $1,900 worth of additional work not covered by the warranty that we DIDN'T AUTHORIZE. Talk about a frustrating situation. If you buy a car here don't get the warranty!!!!! Better yet, just don't buy a car here.
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