Update: Went back for an oil change and had a grea...

Update: Went back for an oil change and had a great experience. They're now accepting appointments for oil changes, the wait time was significantly less, and the service offices have space/doorways between so they're not running in and out to be able to predict wait times and communicate with each other. Kory my service advisor was super kind, knowledgeable, and answered all of my questions. I'm grateful new ownership is listening to the customer needs. Thanks Courtesy!

Old:
Impossible to get through via phone to schedule, website scheduling tool was down, and slow responsiveness when you leave a message. I ended up using the chat feature on the website to get help. Still waited awhile to hear back because the chat rep couldn't schedule me. Nice staff, but $135 to LOOK at a broken tire pressure sensor and a/c that was cutting out is steep. $230 for the tire pressure sensor... I left and paid $30 at Discount Tire. Saved $100 on the a/c to go elsewhere. Their suggestions for tune up totaled almost $1k on a car that's only a few years old. New ownership moved the cashier to an awkwardly tiny space where their card reader doesn't work (they manually type in your #) and more than two people checking out at once is impossible in a tiny space. Seems like $ is the focus instead of customer service. It's too bad. I bought both cars from prior ownership and always had great experiences.