jea

Review of Glendale Dodge Chrysler Jeep

This dealership is the the worst of the worst with...

This dealership is the the worst of the worst with their CRIMINAL REPAIR they did to us. Who refuses to not work with gov DMV INVESTIGATORS on complaint!? They did. Investigator was shocked and now this dealership has a black mark on their record and our resolve is go to the court. This obviously is not their first rodeo with LOS ANGELES DMV BAR it seems to me. They even refused to discuss with investigating producer of popular Consumer TV show in town.

They are not even in the association of dealers for California.

Refuse to work with DMV/BAR on complaint, refuse to finish work - the head of the whole dealership is included in this mix stunning the way they operate and what they have left us with for our jeep.

This issue has been sent several times to the heads of the dealership including Jerry, manager of auto repair, Paul intake are simply liars. Jerry told BAR investigator he didn t know of this and i had several one on one conversations with him as did the insurance co. The other business is Mario from Star Auto.

IF YOU ARE THINKING OF BUYING A NEW CAR OR REPAIRING AN AUTO: Don t just RUN! Because if they are doing it to us they will do it to others.

We are left with a non legal and non drivable jeep. A big mess to our cherished one owner/have all records classic jeep.

After 1.5 years to this day of dealing with them - the jeep cannot get tagged. It s completely illegal to drive as it is and they refuse to work on it.

The jeep should probably have been totaled but the dealership over looked issues and happily took 4,000 fix it money from Gieco did this dreadful work and left us upside down. This jeep was left to this Glendale dealership and yet Star Auto was issued the check. That's weird.

After they said it was done they told us they could not replace the slider for seat - which there was nothing wrong with it to begin with - Mario just threw it away. They had been already paid for the accident work so I guess who cares right?

WELL RIGHT NOW:
1. SEAT HOLDER IS MISSING: Slider passengers seat is missing which was fine from before the accident. Anyone sitting in it on a quick stop will go flying thru the window - illegal to drive. They got their money and said they couldn't fix it after the fact.
2. CHECK ENGINE LIGHT: can t get tagged since this and they refuse to deal with it. They fabricated 3 different stories on 3 different times in shop why and could be fixed for extra costs: at: 300.00, 1,400, 400. We fixed all these issues out side of dealership and check engine light is still on - leads us to the oil in the dash from accident which will probably never stop leaking on the wiring in dash from accident is causing issue.
3. HEAD LIGHTS: The head lights go off every time one hits a bump. So completely dangerous and illegal to drive.
4. UPHOLSTERY GLUE: Mario s upholstery job is coming unglued when weather is hot. They said it was the glue they used.
5. They ripped the rubber boot on stick shift and never replaced it
6. We have lost a lot of time off work. So stressful.

After 5 times back and forth on them fixing it One time we got it back and the steering wheel fell off!!! Who does this kind of work and to a jeep.

We were under duress with this accident, ending up hospital from stress and victimized by these creeps. WE ARE YOUR POSTER CHILDREN FOR AUTO REPAIR FROM THIS DEALERSHIP. KEEP YOUR MONEY IN THE BANK until you research and then buy from a reputable company.