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Review of Simone and Son

Long story short: Genuine, honest, legit, GIA cert...

Long story short: Genuine, honest, legit, GIA certified, no sleazy sales people who work on commission, no rushing, very knowledgeable, patient with your indecisiveness, no pressure.

Long version:
I did some basic research on rings so I wouldn't be completely clueless..FIRST we went to a BIG NAME engagement store. The lady seemed nice, I asked to see other rings but she said we were limited as we had a budget. I didn't LOVE the rings she chose. I wish I had more options. It just seemed as if....ok "that was it, this was the one I was going to buy."

It didn't feel right, as nice as the lady was &seemed to care. I put it on hold.I hated how the website just had so many options, but she just chose the one that was put together and didn't even care. I forgot to ask her THE MOST IMPORTANT QUESTION.But I had her number and asked her if the diamond was GIA certified (independent rating, highest standard, not for profit i believe). She said, "why would we want that if you have a lifetime warranty here? And our name backs it up, so you have nothing to worry about". THAT WAS THE LAST STRAW. GIA means that the diamond's awesomeness (or not) matches what the store is actually claiming it to be. The next day I asked for our hold deposit back. They tried to reset an appt and said that I could build my ring.Yeah.they SHOULD HAVE DONE THAT IN THE FIRST PLACE!! I want to thank her though, because w/o her being sleazy, I would not have found these guys!

So about Simone and Son, I was scared as they were not a big name. In general, alot of the reviews about mom and pop shops seemed to say they do whatever they wanted, lie, mark up the price, changed the stone, etc..Hubby wanted to get me an upgrade for our 10yr.. I saw the recommendations to several stores on a mom group on fb. I checked for all of them on yelp and google. Although some places got MOSTLY GOOD reviews, the bad reviews had to do with iffy things that were done. BUT Simone and Son didn't have one legit negative review.

I called them to see if they had GIA certified diamonds and yes, that's all they deal with. So I went to visit and didn't really set an appointment as we didn't want to feel pressured. We went on a random afternoon with NO expectations of being impressed, just nervous, but hopeful. We got to sit down with Ms. Angela, who was super nice! I told her what I wanted and showed her ALOT of pictures. She told me that they CUSTOM MAKE pretty much anything, and everything there IS CUSTOM MADE. I saw so many really beautiful, one of a kind pieces. To be honest, I did get overwhelmed, but she said you're not going to buy anything today. This will be a long process of trying on stuff, seeing what you like, seeing if you like somethings from different rings and put them together for a custom built one.

I literally had my doubts and wanted them to just get annoyed and rush me or just turn sleeze-bally or fake/not genuine just like all the other places. They were not fazed by my indecisiveness or by my being overwhelmed. I didn't feel pressured to make a decision, or to pick something. They were not disappointed that I was walking out of the door without anything---heck, I could have just been wasting their time. Ms. Angela spent alot of time explaining and educating me about the process, and the different options I had.

I tried on alot of rings,liked a few features from about 3 rings,so I combined them all together. I also had the height modified after seeing and trying on the mold/model.Got it a few weeks later. ABSOLUTELY GORGEOUS!! What I wanted plus more. And we got a good deal with our budget! I cannot say enough about this place. Grateful that I found them. They are so genuine and care about everyone that comes in. Thank you

Additional info: the upright mirror on the table will help you see how it looks from afar if you hold the ring up to your face/cheek. There is a LIVE VIDEO of the Jewelry being worked on in the back and you can see it up close! Also, as long as you take it to them, you get your ring repaired, cleaned, shined, tightened, etc.