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Beware of evomag !!! I do not answer the phone, I ...

Beware of evomag !!! I do not answer the phone, I do not answer the email, I ask for money on repairs under warranty !!! I bought a Philips vacuum cleaner in January 2018. In November, it does not start anymore. I'm calling for the evomag service, 2 weeks old ninja does not answer the phone. Send email, auto reply to request courier and send product. I send the product without any communication after about 2 weeks of great joy, the vacuum cleaner arrived. Engine changed. Test. Strong noise, burning smell, almost does not suck, so I can not call it a vacuum cleaner. I'm trying to call again, it's a month, no one answers. I'm sending email with questions to all email addresses on the page, just automated responses. So they send the product again. Response after a few days, an emai in which I am asked if I accept the payment of the amount of Ron Ron 193, the value of the carcass that says has to be changed. I reply by email that I would like to know why I should support these expenses. Response after five days: the vacuum cleaner has not been repaired, reason refuse cost. :( I have filed an ANPC complaint, so I hope that after 2 months I can solve the problem. I hope ANPC is able to communicate with someone from the Evomag!

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