I strongly advise against this hostel as well as t...

I strongly advise against this hostel as well as the Word hostel reservation site.
We booked online with a request for translation into French, we arrived and access was refused because we had children indeed minors are not accepted. I requested the refund which was refused.

Conclusion we slept with the family in the car and will not be returning to Lisbon.
Basically if you are with family you have to be cresus otherwise go your way!