The organization of the maintenance area was excel...

The organization of the maintenance area was excellent as was my service advisor, Mr. Mark Kwon. This was my first experience with a BMW garage in the USA, I relocated here from Heidelberg Germany less than a year ago. Without a doubt, the efficiency of the staff as well as the condition of the intake and maintenance area was on par with the best I have seen in Germany. I needed a replacement car for two days, and BMW picked up the cost for that, although it was a Toyota. I am both surprised and pleased and will, no doubt, return to Sterling for subsequent maintenance and recommend the center to my colleagues who own BMW vehicles.