Jeffrey Gallant

Review of BMW of Sterling

The organization of the maintenance area was excel...

The organization of the maintenance area was excellent as was my service advisor, Mr. Mark Kwon. This was my first experience with a BMW garage in the USA, I relocated here from Heidelberg Germany less than a year ago. Without a doubt, the efficiency of the staff as well as the condition of the intake and maintenance area was on par with the best I have seen in Germany. I needed a replacement car for two days, and BMW picked up the cost for that, although it was a Toyota. I am both surprised and pleased and will, no doubt, return to Sterling for subsequent maintenance and recommend the center to my colleagues who own BMW vehicles.