J

Jim C

3 years ago

My wife had received her first covid vaccination a...

My wife had received her first covid vaccination at a local rehab center and was scheduled to receive her second dose 3 weeks after being discharged. I contacted East Coast Ambulance to schedule the second visit and was told that they were booked and couldn't make her scheduled time slot and tentatively booked her a transport two hours later. When the rehab center said that was the only time slot available, I called East Coast to cancel the booking. Instead they said to hold off and they will call me back. Within about 15 minutes, they said they were able to shuffle some things around and committed to get her to her appointment on time. I know they only had one ambulance scheduled for that Sunday. I don't know what they did or how they did it, but they went above and beyond the norm to help us out. They absolutely made my day! I would highly recommend East Coast Ambulance for all your transport needs.

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