Do not purchase tickets from StubHub!!!! The FanP...

Do not purchase tickets from StubHub!!!! The FanProtect Guarantee does not exist unless you have very detailed documentation. I bought a an electronic ticket for the Houston Texans vs Dallas Cowboys game on 10/7/18. I got to my seat and shortly after the game started someone with a physical ticket showed up with the same seat number. Because they had a physical ticket I was asked to move out of my seat. I attempted to get in contact with StubHub by phone and chat but they were "experiencing high call volume". After missing a quarter of the game an usher let me stand in an area with limited view. I called immediately on 10/8 and they said they would investigate. It's now 10/30/18 and I was just notified that they reached out to the Houston Texans and my ticket was the only one scanned in. Since I have never had any issues StubHub, and I have used them exclusively for years, I didn't think of taking a picture of the other ticket or or getting the name of the other ticket holder. I just assumed I was protected. So I drove from Dallas to Houston, missed at least a quarter of the game, had to stand and now I'm out $210. Everybody told me I should be using the NFL Ticket exchange. I guess I should have listened. Thankfully I didn't fly to the game or I would have been out airfare as well.