Nagashree V

Review of Villa roma resort & conference...

Well, we took a vacation after more than a year, d...

Well, we took a vacation after more than a year, due to Pandemic. We took a all inclusive package(activities and meals) and a traditional room. The photos seemed nice, boy we were in for a surprise, the whole resort itself is so dated including the stain filled carpets, we managed to call the housekeeping and they did clean but old stains they don't budge, they disinfected, considering my 9yr is not yet vaccinated. The maid service and activities are sort of there but not up to the mark, as they advertise on their website. The water isn't pristine and outdoor pool needs TLC. They have one washer and dryer for main rooms, timeshare rooms and traditional rooms. We wasted a whole day doing just one load of laundry, this was our vacation per say. The vending machines were crapppy and did vend everything other than the detergent.
The plus side was the good air and mountain scenery.
The dining service was very slow and we being vegetarians, did not have much choice, they did accommodate our needs, but too much cheese, don't know if Italian food is such or it was Chef's way. We enjoyed the breakfast and very good quality butter.
Overall spend your $$ someplace else than this resort. I wanted to keep it local and wanted to experience the upstate NY. I will definitely choose better next time.