The worst service ever. First messed up twice the ...

The worst service ever. First messed up twice the delivery to another state when in the address clearly says Sydney.
On another ocassion instructed to left the parcel at the back door. Which they opened and left it inside which my dog destroyed it all.
They had done it not once, or twice, but three times out of 6 times I used this service. USELESS AND A WASTE OF MONEY AND TIME