Chris Little

Review of Hagerstown Ford

can I give less than one star? I had a tire fall o...

can I give less than one star? I had a tire fall off my wheel they replaced after i was in an accident. then they ordered the wrong replacement wheel to fix there mistake, and put it on my car. then they never put the lug nut covers on. I also had a mechanic steal money out of my center console. i spoke with the general manager judy but she never apologized, and in fact accused me of switching out the other three wheels on my car. When I gave her a picture of the car with the wheels that were on there and she saw she was in the wrong, all she said was they will order the correct wheels but she still never apologized. awful manager, nasty attitude, awful dealership. Worst experience ever!!!!!!!!