Ezgi Caliskan Review of WellStar Health System
Can I give this hospital negative 100 points? Beca...
Can I give this hospital negative 100 points? Because I would. This is a horrible place to be. If you don't like to be lied and deal with charges you shouldn't pay, avoid it at all costs! I gave birth at least this hospital back in March 2015. It took two hours from coming in until I have the baby in my arms. I did not use any medication during birth and afterwards. They kept us in the hospital for the stupidest reasons for the next three days. I was away from my toddler and begged everyone to send us home, but they came with a line "we just want to make sure". Everything was great- the reason they wanted to keep us was because I was step b positive during my pregnancy and they wanted to do tests that takes three days to find out. Finally third day they came and asked for me to leave (they could not hold me there any longer without a medical reason), but I were to leave my baby in the hospital. If I want to I could sit on the bench next to nicu and wait or leave my breastfeeding baby in the hospital for a day. While hell broke loose. I demanded to see everyone involved in this. Finally pediatrics came and said "sorry". By the way, I always had an option to wait from home for the test results- nobody told me about it during my begging sessions! We went home and of course everything was perfectly fine with the test results. I thought the bad part was over- I knew nothing!
I received a bill for $600. In there I was charged for the food I could't eat (I asked for kosher, they brought us pork sausage every morning), for a lanolin cream (I asked for a small amount and they brought it so late - 5 hrs later to be exact- my mother went home and got me my cream. I never used and they charged me $40!), and the room I never wanted to stay in. I called them and they asked me to send a letter. I did- 4 times! They kept on sending the bill and when I called first time they would say they got the letter and I should give it some time. When I received the bill again, they said they never received the bill. Finally fourth one for received and I got a letter back in October 19th to wait for an answer. Well I got my answer today, they sent my account to collection!!!!
I called them again and they said they sent a letter stating that everything on my account was "medically appropriate". I have to pay the bill, I have no other choice. DO NOT USE THIS HOSPITAL!!!!
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