Catering Creations

Review of Total Highspeed Internet Servi...

Recently I posted a review I was very negative abo...

Recently I posted a review I was very negative about the service that I had received (or hadn't received) from this company. On Monday a day or two after the review I finally was reached out to by the company. They were very professional and their tech who has worked with us before was very prompt and professional. The company switched out what needed to be switched out and got us back up online. I actually told the management I would delete my review after I saw the system working for a couple of weeks without interruption but I do believe I need to be fair and at least follow up today. The only reason I have not rated this higher at this point is because it seemed to take bad reviews to get the repairs done that needed to be done. I do appreciate the IT director and the sales/marketing manager for reaching out and will gladly follow up with another review (hopefully positive) after I see how things are going.