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Diane Lorello

4 years ago

This office needs significant improvement. Staff ...

This office needs significant improvement. Staff is friendly and the doctor and NP my husband and Insaw was ok. Significant improvement is needed on the administrative side. It took over a week post visit for medical notes and ortho referral. And 2 months and still no correct prescription for medication change. I am used to a system where everything is electronic and referral/prescription is ready before you leave the doctors office. So .... I am adding to this because I got a follow up call from a staff member. Initially, I thought this was nice. Then the woman on the phone wanted to debate the facts and tell me I was wrong!

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