This review covers my experience getting my Audi A...

This review covers my experience getting my Audi A3 repaired at Audi of Wynnewood. Our vehicle had a transmission issue which was difficult to diagnose and repair. The experience had a few ups and downs, but Audi Wynnewood and the service manager Mike C. as well as service writer Ed P. and Donovan all did their best to get things resolved in a positive manner. This is why I am giving five stars although the experience (largely due to Audi Corporate initially pushing back on our request for repair assistance due to the vehicle's low mileage at the time of the issue) was trying at times. I can't blame Audi Wynnewood for that. They were equally frustrated and continued reaching out to their contacts to help us. I had to file a case with Audi Corp but ultimately by working together we got the repair done and due to the special circumstances Audi was able to cover it under warranty although the warranty had expired. Tough times will happen but what matters is how you are treated in the end, and it never got unprofessional or nasty, we just kept our professional back and forth going until we had a solution that was even better than I had hoped for. Thank you Audi Wynnewood for your diligence and not giving up and ending up with a very satisfied customer, we truly appreciate it!