Bridget Pienkowska Review of Mount Elizabeth Novena Hospita...
Seriously Poor service. Honestly does not deserve ...
Seriously Poor service. Honestly does not deserve the premium pricing. Although the room looks new and fancy, the work flow is definitely having problems. Upon admission, the nurse told me she know nothing about my case, and starting to ask the whole history, regardless detail the doctor instruction on admission letter i passed to them. Not sure why the nurse would not get the information, but first 10mins i was already doubting this place. Then, another 2hours to figure out what test to run and arranged our meal. No body come to inform me what is going on, i had to go to ask for everything. Then, discharge was extremely long waiting time. I had to wait till 5pm to start the process, then nurse said i had to wait another 45mins to go to the lobby to queue to pay. Honestly, what is the difference vs public hospital if you have to wait so much and no one explain you things? Why could not the patient pay at the ward level. I stayed in gleneagles, they do all the admin stuff for you in the room.
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