Alan Lane

Review of ISAAC Heating and Air Conditio...

We were having trouble with our propane furnace an...

We were having trouble with our propane furnace and someone told us that it "might" be the thermostat. Well I'd rather know for sure and not experiment so I called Issac and your technician came to our house a little after 2:00pm. His name is Todd Stugert (sp) and I was impressed on how well he went through everything on the furnace and explained what he was doing. He suggested a cleaning and I signed up for the Gold Seal program which was a great part on how well he did his job. He never rushed and he had other calls to make but was very through.
He did find that it was certainly the thermostat and I had purchased a Honeywell locally, just in case which he did install.
I was not aware of the life of a propane furnace so when I'm ready I will have Issac install a new one. Mine was installed in 1997.