I don't have much respect for this hotel based on ...

I don't have much respect for this hotel based on its managements' behavior. When a local minister explained in detail that he wanted to pay for homeless family to spend Christmas indoors, they, at first, agreed. They then backed out, after the family had been given the voucher claiming that they had issues with security.

First of all, that's unethical. You make an agreement, you stand buy it.

Second, it's prejudicial. They had no reason to claim that any member of this family would sexually attack someone. They are suggesting that just because people are poor that they are criminal even though they have respected members of the community not only vouching for them, but providing the financing for the evening.

Third, it's atrocious business practices. Beyond, it being unethical, it's amazingly bad PR. "Let's act like Scrooge and renege on a business contract at the last minute which forces a homeless family to literally be out in the cold on Christmas." Instead of going through with the agreement and wallowing in the glow of free good publicity, they shot themselves in the foot and have garnered for themselves bad publicity which will cost them individual reservations, group reservations and the respect of other businesses who will have to wonder if they make a habit out of backing out of business contracts at the last minute. Whoever made this decision needs to go back to business school and also consider joining the human race.