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Stormi Malek

3 years ago

We had a blast at Zoombezi bay but there was a pre...

We had a blast at Zoombezi bay but there was a pretty big issue. My daughter is 48" tall (measured before going and at the entrance to the park). There are a lot of slides/rides where they must be 48" tall. One of these, Big Boa Falls, has this height requirement. I measured her at the entrance to the line since the line was crazy long, and her head was just over the requirement line, which was to be expected. We stood in line for nearly an hour and when we got to the top, the woman said that she needed to measure my daughter. I wasn't concerned since she had already been measured a few times and was fine. Imagine my surprise when she was about 2" below the requirement line. The woman, which I understand because as a teenage employee she has to follow the rules, would not let my daughter on even when I informed her that when measured at the bottom she met the requirement. My issue is not with the employee, but is with the inconsistent height requirement measurement signs. Please fix this issue! My daughter was in tears because she was so upset and it pretty much ruined what had been an awesome day up until that point.

Also, you can bring in your own food and drinks but if you bring chips, they have to be in small, individual bags - they will not let you bring large bags in, even when unopened (not sure why).

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