3 years ago

As I write this I have been on hold for 45 minutes...

As I write this I have been on hold for 45 minutes after calling the main # here, 862-1111. Message is "please continue to hold and someone will be with you momentarily." 45+ MINUTES!!!! To the main #!!! How can management allow this???? That's not to mention the message I left last week and never got a return call, nor the minutes I was on hold this morning, then they hung up on me!! Most fustrating. Close to an hour now & still no answer. I am tempted to hold and see how long before I get an answer, if ever. But no, at my limit.
Really seems as if switchboard is lazy or inept and just not picking up calls. Or maybe the phone system needs to be replaced. Over an hour now......

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