I spent a bit of time here over a year ago, they'r...

I spent a bit of time here over a year ago, they're a bit rubbish really, and It's a bit of a 'face fits' environment sadly. It's a bit of a cowboy operation, and seems to be a bit of a remedial playground for everyone that isn't capable of finding work in a proper call/contact centre environment.

Training was virtually non existent, but you'll be expected to go out and work on live systems, but you'll find you will pick things up by teaching your self it, or alternatively 'winging it' and hoping for the best.

On the campaign that I was thrown on to (different to the one that I applied for, and also interviewed for...) DPA, didn't seem to matter, because you can apparently sit on a call, and play on your mobile phone, but also change passwords for the customer via logging into their account... which in itself is a breach.

Adherence and Compliance weren't even mentioned, so I'm going to imagine that they don't exist in Spark.

Seriously, save yourself the time, and aggro, and go elsewhere!