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Usually good experiences, but last night I was sho...

Usually good experiences, but last night I was shocked by the service! The grumpy lady greeted us (3 people) with difficulty and removed the dirty glasses from the filthy table. Without offering a card, she asked very impersonal what we wanted to drink. Of course we first asked for the card, after which the lady disappeared for a while. We had to address her again. Drinks were served by a young man. After asking if he could just sweep the table for a while - which makes sense to me if he's so filthy! - he pulled out a cloth. The person who was presented with the cloth asked if he should wipe the table himself. The young man responded roughly with "Yes, or you have to hold my tray". My mouth fell open! I wiped the table myself before the cocktails would slide off the tray. Are the drinks put on the table without a napkin! I'm more used to nhow. So no tip this time. It wasn't even that busy, so they couldn't use that excuse. I regularly visit lounges where the service always remains of the desired quality. Nice place and the cocktails were good. For now I don't have to go here until this experience has subsided. Hopefully next time a much better service and overall experience.

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