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Amanda Hopkins

4 years ago

Be Beware!!!! when purchasing a used car for Gwinn...

Be Beware!!!! when purchasing a used car for Gwinnett Place Honda. I purchase a 2018 Honda Accord Saturday. When the buying process was over it was late Saturday night. When I got into my newly purchased car I told my sales representative that the tire pressure light was on. He mentioned that he saw the warning but the service department was closed for the evening so I just needed to bring it back and they would take care of it. I brought the car back to have it service for the tire pressure issued and was forced to buy a new tire. I explained to them the situation and the only response I got was that the car wouldn't have been sold with a bad tire. Which is a lie because they sold me a car with a bad tire. I also had to leave work early and drive over an hour to take it to get serviced, if I would have know that the dealership wasn't going to honor what was told to me on Saturday night and Tuesday morning when I called about my tire I could have not wasted my time.

If everything in your new purchased car isn't perfect I would advise not leaving until it's fixed because management cannot be trusted with the issue if it's brought back to be fixed.

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