Trevor O'Quinn Review of Fredy Kia
I bought 2016 Chevy Silverado from them. The first...
I bought 2016 Chevy Silverado from them. The first time I came in they conveniently 'couldn't find the keys' to the truck parked behind it and therefore I couldn't test drive it. They also would not remove a VIN number etching (which HPD will do for free and they were going to charge $400 for) and several other items like it from the price. That added on around $2000 for nothing of value.
We came back because it still looked like a really good deal. The second time they told us they would take that out and didn't, but we bought it anyway. It took six hours to get through the process, most of that time spent with us twiddling our thumbs waiting on someone. On the way home a check engine light for low oil came on. My wife and I decided that we would take it back to have it serviced that weekend since we were going out of town in a different vehicle that afternoon.
When we came back, the truck had a flat tire and another that was dangerously low. I couldn't air that tire up because the stem on the tire was stripped, leading me to believe that they had been airing it up every few days to make it look right. The air conditioning also quit working properly on the way. So we drove in on a flat tire and were ushered into a corner office of the dealership where no one could see us and waited for the guy who sold us the truck for an hour before I got fed up and talked to a manager. He said they would fix it.
Fast forward four days when I called and was told that the truck would be ready Saturday at noon. It was going to be late because they conveniently forgot the part about the low oil and air conditioning problem. We went back in that Monday to pick the truck up and had to wait an hour to be told that the engine was bad and that they couldn't in good conscience sell us the truck. They only caught this after it had sat on their lot for a month, they had worked on it for a week, and my wife and I waited to pick it up for an hour on the day we were told. We left the dealership. I called them thirty minutes later to tell them I needed to get my stuff out of the truck and get a check for the car we traded in. I had forgotten because I was so frustrated with the whole mess. They said they would take care of it.
I called two days later and told them I was coming to get both. When I got there I had to wait yet again for an hour only to be told that they would not give me a check for the car or take the car to my apartment nor did they have my stuff from the truck even though they had known for two days. I had driven myself there so I was going to have to come back for a sixth time to get the car (each trip was an hour and a half in total). I have absolutely no faith that the car and my things will be there when I come back but I have no other options.
In conclusion, I bought a $20,000 truck from them only to have lots of problems (that I'm pretty sure they knew about) appear within a few days. We won't get the truck because the engine is bad and 'they didn't know'. They have been exceedingly unhelpful the entire time and have disrespected our time by making us wait at least an hour any time we needed to speak with them. In my opinion, that dealership is full of thieving liars and you'd be much better off buying somewhere else.
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