B

After reading reviews about this hotel I was a bit...

After reading reviews about this hotel I was a bit nervous, but went ahead and booked a Standard double room for a quick weekend visit. Check in was easy and for $25 a night we upgraded to a room on a higher floor (20th). It appeared to be an updated Standard room. The hallway was also updated with new carpet and paint, although it still was a little dirty.

The room itself was clean aside from needing some dusting and the beds were very comfortable. It looked like the mattresses were brand new! The bathroom was outdated which was fine, but it could have used more of a cleaning in the corners of the room. We were only given one regular size towel for 3 of us which was inconvenient, but for two nights we just used the smaller towels. If you're a light sleeper I suggest bringing a sound machine because the walls are thin!

We got a good room rate through a seasonal sale on the hotel website, which included free breakfast vouchers. Dolly and Mohammad from the breakfast bar were AWESOME. They took care of us and were happy to chat while we ate.

While we knew the hotel charged a daily facility fee, it was missing from our express check out bill. When asking about the discrepancy at the check out counter, the woman was extremely rude and refused to apologize and say it was a simple mistake that the fee was missing. We just wanted to confirm the amount we were being charged was correct to avoid any future issues or bill adjustments! Not a great way to end the trip.

For a short first time visit to NYC where we were barely in the room this hotel worked out well, but I don't think I would stay again.

Comments:

No comments