Chik n' Cheeks Review of The Manhattan at Times Square ...
Upon checking out I was told my $150 would be retu...
Upon checking out I was told my $150 would be returned to my card which never happened, I paid for my room in full thru Expedia, I was aware of the extra fees of the facilities which I paid in full before leaving the establishment, I also paid for my parking in full which was $104. These people told me to wait at least a week before my $150 would be returned to my card which it Never was!!!! I've been calling and been Givin the run around and unprofessionally told to have my bank call them on third party calling so they could explain to the bank and the bank could explain to me why they never refunded my card, they're was no damage to the room, no smoking, I didn't use the mini bar, or wifi so I'm trying to figure out why for almost two weeks now I still have not gotten my money or received any calls from this hotel, today is May 2nd of 2019 and while at work this hotel charged my card Again for $80.34 and when I called the woman tried to tell me it was because they switched my cards and refunded the wrong amount which never even happened... I am literally going to have to shut my card down and seek legal options to simply get money that was owed back to me!!!!! I still have not heard from them or received my refund they were the most horrible experience in New York that I ever experienced and this was first time ever even visiting this state they made my experience in New York just horrible
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