Very disappointed in this hotel, doesn't live up ...

Very disappointed in this hotel, doesn't live up to the standards of a Radisson hotel. Unfriendly staff, weird set up, you walk forever to get to your room because it's all cut up due to the 2 conference centers within the hotel. Also, I had forgotten one of my bags in the room upon checkout, I realized it 3 hours later so I called and explained the situation. The person on the phone said they would contact housekeeping and locate my bag, so when I called back after 4 as they requested (which is 3 hours after I phoned) I was told I must be mistaken because there were no bags left in my room. I was so angry because I hadn't been anywhere except from the hotel to my car so I knew my bag was there, someone in housekeeping chose not to turn it in and to keep it for themselves, so I lost 2 pairs of jeans, a hoodie, my robe, and a pair of black dress pants. So angry.