Before venturing out this morning to Lloyds Bank V...

Before venturing out this morning to Lloyds Bank Victoria, I read through some of the reviews posted here and couldn't believe that a bank branch could be rated so badly. I arrived at 9am as I had a very important transaction to make today. When the doors opened I was greeted by a bank associate, who seemed plesent enough, but immediately went on to tell me that I couldn't withdraw any cash (I do not have a card with this bank, only savings) and that all the teller positions were all closed. She said it was a software update, so rather than me getting upset I told her I would just wait. She then told me they had been waiting on it since yesterday and that it could be all day, and that if I needed cash I should go to another branch. I find it unacceptable that I cannot get to my funds because their IT department is inept. A bit worrying really, so I will be moving all my savings out of Lloyds in the near future.