Brendalyn Chua Ching

Review of Glendale Dodge Chrysler Jeep

BEWARE BEFORE YOU BUY A NEW CAR MAKE SURE YOU CHEC...

BEWARE BEFORE YOU BUY A NEW CAR MAKE SURE YOU CHECK IF IT COMES WITH A SPARE TIRE. THIS IS THE FIRST TIME I HEARD THE SPARE TIRE IS OPTIONAL.

I bought my grand caravan in 2015. Just this morning I finally end up with a flat tire. I know how to change the tire, so I started to look for the spare. I look inside and under the carriage but did not found one. I called Triple A and had the car towed to Costco, Puzzled I asked the Costco tire guy if they any other place my spare has been put in. The guy look around and at the same placed I was looking he stated I don't have the spare but he can see the cable that holds it up. He told me that I should call the dealer to ask about my spare tire that supposed to be included. Spoke to the assistant Manager Paul Bautista, he then stated some of the cars will have spare and some won't , for the one who does not have the spare its because they have road side assistance and a patch kit for us. I told him what happen if it happen in a remote area such as the mountain or worse like what happened today today can't even fix the tire, I will surely need the spare tire.He then told me I just have to buy a spare tire from them