Ian Sullivan

Review of The St. George and Dragon

Yes, nice location and all that, but went in for a...

Yes, nice location and all that, but went in for a quiet drink on my own this (late) afternoon and the service was so poor, I left before having a second glass. Plenty of indifferent staff running around and achieving little and my first interaction with a lady behind the bar was so uninspiring, I did not wait (the 10 minutes) to get served again. Here are a few tips - teach your staff to look customers in the eye when serving them, try and smile, or at least look mildy interested, try some basic manners such as please & thank you and don't act as if the customer is 'putting you out' by ordering a glass of wine. Having a beautiful pub on the Thames will only overcome so many interactions with stroppy mid-20s ladies behind the bar. You've far too much competition in the area to be complacent with staff hiring...