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Shawn Cahill
Review of Audi Bellevue

3 years ago

Buyer beware when purchasing an Audi, especially f...

Buyer beware when purchasing an Audi, especially from Audi of Bellevue (Auto Nation). I have a 2014 Q5 with under 55,000 miles on it and have had to replace the timing chain tensioner, the turbo and now a water pump in the past 6 months ($10,000). Audi has settled class action lawsuits related to the timing tensioners in previous years, but not mine yet. Audi chipped in on the cost of the timing tensioner and turbo, but I'm still eating over $5000 in repairs on a low mileage vehicle. Please share and tell a friend. I'm doing the water pump repair and then promptly selling the vehicle and will not be buying another mid-sized SUV from Audi. When I talked ot the service manager, his stated that the fact they chipped in what they have financially was fair. How about we acknowledge that there is no way a vehicle with low mileage should have this much in repairs and focus on a happy customer. Audi has lost a customer and if anyone reading this thinks repair costs of 20% of vehicle value in a car with 55,000 miles on it is as absurd as I do, maybe they'll lose some more.

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