David Grice

Review of Alphabet (GB) Limited

I really can't fault Alphabet. They administered ...

I really can't fault Alphabet. They administered the payments for a vehicle sourced through First Choice flawlessly. I didn't have a service package so can't comment on any of that. However, when I enquired several times after umming and ahing about whether to terminate my agreement early at various points they always answered quickly, were very polite and took time to explain the process and my options. Calls were always followed by written statements which were very clear and more than fair in terms of cost. When it came to arranging the car collection, the process was again very quick and easy and the final analysis by BCA was smooth and painless. I hope that Audi financial services are as good with my new car. Thanks Alphabet.