Laura Adam

Review of Cap's Westwood Cycle

There are not enough good things i can say about m...

There are not enough good things i can say about my experience purchasing a new bike at caps. I hadn't bought a new bike in years and was riding one that was much to small for me. I went in and browsed their selection; I had a cruiser style bike in mind. The friendly sales associate Dan came by and explained to me the differences in models and what you are paying for at each level. He also explained that they had more models and the website that could easily be ordered in. I went home and did some research. I came back another day and was able to test ride multiple styles. The bike style Dan had originally suggested would be best for my needs was the one i ended up purchasing. I never felt pressured into purchasing anything. They even suggested I think about it and come back. I absolutely love my new bike!!!! I went with the Electra Amsterdam Royal 8i. I purchased a few accessories which the service department installed for me at no extra cost. The first year of bike servicing is free, I have brought my bike in a few times since and had the gears and brakes tightened. I had an issue with one of my baskets and they fixed it in a very timely matter. The service department was extremely helpful and friendly i was able to ride in and ride out in a very short period of time. I would recommend caps to anyone. I would never buy some cheapy Walmart bike again. Although a new bike can be pricey your are absolutely getting quality at Caps. I now ride more than i drive!