Vance Cook

Review of BMW of Murray

I love my car, but I've lost trust in the service ...

I love my car, but I've lost trust in the service department. I took my car in for 1 new tire which was damaged from road debris. Later they told me I needed 4 new tires because the other 3 were worn out. I know... predictable, but I thought BMW would be different. My other tires were just over 6 months old, 6 - 7 thousand miles on them, and in good condition. You have to be able to trust the service department, especially in areas you can't see and understand yourself. Unfortunately, BMW of Murray has proven they are not worthy of your trust. If you have to have a BMW, service it somewhere else.