Carlie Carpenter Review of Rainbow Rental
UPDATE: So this place has been nothing but trouble...
UPDATE: So this place has been nothing but trouble since moving into my last place. Thank god I don't have to rent from them ever again. However, I just received a notice from collections that they reported me for no payment on a move out fee. When I moved out I received a $200 bill OVER my $400 deposit. Maybe this would be understandable if I rented a house and destroyed the place. Also, isn't the point of a deposit to cover costs for damage at move out? Anyways, It was a tiny studio that it would be impossible to cause $600 worth of damage to if I tried. When I moved in that place was filthy. Dust on everything, dirty carpets, vents full of cigarette butts and cat litter (a no pet/smoking property). I vacuumed out the vents, drawers, cupboards, even the window sills at move out I vacuumed everything wiped everything down, even picked up trash in the commons yard area because I was scared of not receiving my deposit. I did every damn thing on their insane cleaning list and still received a "bill" for a bunch of things that were nasty and broken when I moved in. I say "bill" in quotations because it was a scribbled on note saying how much I supposedly owe them with no actual receipts. The worst part-when I went in asking for actual receipts they told me "the only way you're getting them is with a subpoena from the court." Why would that be? Even when I thought they were screwing me over I still said I would pay it if they just show me what I'm actually paying for and they refused it? This place looks for EVERY way to screw you out of a little more money that they possibly can. Take my advice and run the other way. DO NOT LET THEM SCAM YOU LIKE THEY HAVE DONE TO A MILLION OTHERS!!
Trash company. When I originally went in and had an apartment picked out, I went in to sign the papers and they had rented it to someone else "on accident." They put in me in another apartment in the same complex after that was straightened out. The apartment was filthy upon move in, there's no fan OR plugins in the bathroom-no fan in the bathroom caused the entire ceiling in the bathroom and living room to mold, there's cracks in the ceiling in multiple spots, there is ONE VENT TO HEAT THE ENTIRE APARTMENT. There are multiple vents but heat only comes out of one-and there is no thermostat to even control the heat in my apartment?!?! I had to get space heaters so that I didn't freeze to death and guess what-plugging 2 of those in pops the breaker. The breaker box is so old that when the breaker pops IT BLOWS THE FUSES. Rainbow's solution? They literally went and bought some new fuses and gave me the box of them so if it happens again I get to walk my 9 month pregnant butt down to the basement of the complex (yes the breaker boxes are all in the "laundry room" aka basement-where EVERYONE HAS ACCESS TO THEM) in the dead of winter and risk electrocuting myself. The only good part about this company is the correspondence and politeness of the maintenance crew. They did their best to make things right but there's only so much they can do. HOWEVER, I pay $465 a month to live in a tiny studio + electricity. Rainbow has done NOTHING to make this right. They won't return my calls, discount my rent, even switch me to a different apartment. This is the second property i've rented from them-never had any trouble with the first and have paid my rent on time every single month. THEY ARE AWFUL. DO NOT RENT FROM THEM.
Comments: